Terms of service

Effective Date: September 28, 2026

This website, streetpair.com, is operated by KEDELE LIMITED (“KEDELE LIMITED,” “Street Pair,” “we,” “us,” or “our”).

By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use this website.

1. Our Business and Products

Street Pair is an online footwear retailer operated by KEDELE LIMITED.

We sell fashion footwear for adults, including:

  • Sneakers;

  • Casual shoes;

  • Board shoes;

  • Sports shoes;

  • Leather shoes;

  • Boots;

  • Sandals;

  • Slippers; and

  • Other everyday footwear styles for men and women.

Our products are sold directly to consumers through this website.

Unless clearly stated otherwise on a product page, Street Pair is not affiliated with, sponsored by, or authorized by any third-party footwear brand. Product names, images, descriptions, sizes, colors, materials, prices, and availability apply only to the specific products listed on our website.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are placing an order on behalf of another person or organization, you confirm that you have authority to do so.

3. Product Information

We make reasonable efforts to ensure that product information on our website is accurate and up to date.

However:

  • Colors may appear differently depending on your device or screen settings;

  • Minor differences in measurements or appearance may occur;

  • Product packaging may vary slightly;

  • Product availability may change without notice; and

  • Product images may show design details that are described on the relevant product page.

If a product becomes unavailable after you place an order, we may contact you and offer a replacement, cancellation, or refund.

4. Orders and Order Acceptance

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation email. An order confirmation confirms that we received your order request, but it does not necessarily mean that your order has been finally accepted.

We reserve the right to accept, decline, or cancel an order for reasons including:

  • Product availability;

  • Incorrect pricing or product information;

  • Payment authorization failure;

  • Incomplete or inaccurate delivery information;

  • Suspected fraud or unauthorized activity; or

  • Other legitimate business or legal reasons.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method.

5. Prices and Payments

Prices are displayed in the currency shown on the website or at checkout.

Applicable shipping charges, taxes, and other fees, if any, will be shown before you complete payment.

We accept the payment methods displayed at checkout. By submitting payment information, you confirm that:

  • The payment information is accurate;

  • You are authorized to use the selected payment method; and

  • You authorize us or our payment service provider to process the transaction.

We may use third-party payment service providers to securely process payments. We do not intentionally store complete payment card information on our own systems.

6. Shipping and Delivery

Shipping times, shipping charges, and available delivery options are shown at checkout or described in our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by:

  • Carrier delays;

  • Customs processing;

  • Weather;

  • Public holidays;

  • Incorrect delivery information; or

  • Events outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Please review the Return & Refund Policy before placing an order. You must contact us before sending any item back.

8. Customer Responsibilities

You agree to:

  • Provide accurate account, payment, billing, and delivery information;

  • Use the website only for lawful purposes;

  • Not use the website to commit fraud or engage in unauthorized activity;

  • Not interfere with the website’s security or operation;

  • Not copy, reproduce, or misuse website content without permission; and

  • Not submit false, misleading, or abusive information.

9. Intellectual Property

The content on this website, including text, graphics, logos, page layouts, images, designs, and other original materials, is owned by or licensed to KEDELE LIMITED.

You may access and use website content for personal, non-commercial shopping purposes only. You may not reproduce, modify, distribute, sell, or commercially exploit our website content without our prior written permission.

10. Third-Party Services and Links

Our website may use third-party services, including payment processors, delivery carriers, analytics providers, and Shopify services.

Third-party services may have their own terms and privacy policies. We are not responsible for the content, policies, or operation of third-party websites or services that we do not control.

11. Website Availability

We may update, modify, suspend, or discontinue any part of the website at any time.

We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors. We may temporarily restrict access for maintenance, security, technical, or operational reasons.

12. Disclaimer

To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We do not guarantee that:

  • The website will meet every individual requirement;

  • Product information will always be error-free;

  • The website will operate without interruption; or

  • The website will be free from viruses or other harmful components.

Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded or limited.

13. Limitation of Liability

To the maximum extent permitted by applicable law, KEDELE LIMITED will not be liable for indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use the website;

  • Delays or interruptions in website access;

  • Purchases made through the website; or

  • Events outside our reasonable control.

Our liability relating to a specific product purchase will not exceed the amount paid for that product, except where applicable law requires otherwise.

14. Indemnification

You agree to indemnify and hold harmless KEDELE LIMITED, its service providers, and representatives from claims, losses, liabilities, damages, and expenses arising from:

  • Your breach of these Terms;

  • Your misuse of the website;

  • Your violation of applicable law; or

  • Your infringement of another party’s rights.

15. Governing Law

These Terms are governed by the laws applicable in Hong Kong, without regard to conflict-of-law principles.

If mandatory consumer-protection laws in your country provide you with additional rights, nothing in these Terms is intended to remove or limit those rights.

16. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised effective date. Your continued use of the website after the updated Terms are posted means that you accept the revised Terms.

17. Contact Information

For questions about these Terms of Service, please contact us:

KEDELE LIMITED
Email: efe49506@gmail.com
Business Address: Room C03, 9/F, Kato Factory Building, 2 Cheung Yue Street, Lai Chi Kok, Kowloon, Hong Kong